Microsoft Dyanamic 365

At BSquare Software Services, we utilize Microsoft Dynamics 365 solutions, from basic to complex architectures. Our team of experts ensures we meet clients' unique needs. We're a trusted Microsoft Partner Network partner, helping businesses achieve Dynamics 365's full potential.

Microsoft Dynamic 365 Services we offer

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  CRM and Sales Automation

  Dynamics 365 CRM manages customer relationships, sales, and automates engagement with tools for sales, leads, and opportunities.

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  Customer Service

  Dynamics 365 Customer Service tracks cases, automates service, and offers self-service options for excellent customer support.

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  Marketing

  Dynamics 365 for Marketing allows organizations to plan, execute, and analyze marketing campaigns. It includes features for email.

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  Field Service

  This module helps organizations manage field service operations, including scheduling and dispatching technicians, tracking service requests, and optimizing resource allocation.

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  Human Resources

  Dynamics 365 Human Resources offers tools for managing HR processes, including employee onboarding, benefits administration, and talent management.

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  Commerce

  This module is designed for businesses engaged in e-commerce and retail. It supports omnichannel sales, inventory management, and point-of-sale operations.

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  Business Intelligence and Analytics

  Power BI, integrated with Dynamics 365, provides robust reporting and analytics capabilities, allowing users to visualize data and gain insights into their operations.

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  Integration with Office 365

  Dynamics 365 seamlessly integrates with Microsoft’s Office 365 suite, enhancing collaboration and productivity by connecting business applications with familiar office tools.

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  Customization and Extensibility

  Organizations can customize and extend Dynamics 365 to meet their specific needs through configuration, customization, and the use of Power Platform tools such as Power Apps.

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  AI and Machine Learning

  Dynamics 365 leverages artificial intelligence (AI) and machine learning to provide predictive analytics, recommendation engines, and intelligent insights to help users make data-driven decisions.

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  Security and Compliance

  Microsoft provides robust security and compliance features to protect data and meet regulatory requirements. Dynamics 365 is hosted on Microsoft Azure, which is a highly secure and compliant cloud platform.

Why Bsquaress?

• Utilizing technology to enhance customer service involves implementing tools and platforms that streamline communication, support ticket management, and customer feedback analysis.
• Customer Relationship Management (CRM) systems and sales automation tools help organizations manage customer interactions, track leads, and automate sales processes
• HR technology encompasses solutions for recruitment, employee onboarding, performance management, and workforce analytics
• Marketing technology involves platforms for digital marketing, email campaigns, social media management, and analytics
• Integrating with Office 365 provides seamless collaboration, communication, and productivity enhancements.
• AI and machine learning technologies enhance various business functions, from chatbots for customer service to predictive analytics for sales forecasting.